Frequently Asked Questions (FAQ)

Welcome to our FAQ (Frequently Asked Questions) page. On this page you will be able to find the most common questions people have about our service.
  • What is Bitpannel? It is a free service that helps you protect your links from inconvenient people or automated robots with security such as captcha and password. We will convert your links to direct links that will act as autoforwarders to your original links. In addition, we optionally provide you with the ability to limited access to those direct links with a CAPTCHA or/and password. This protection will appear on a protected page. We also offer you the opportunity to shorten a long website address.

  • How can I protect url? The easiest and most common way to protected links through our service is to go to our main page (home page), input your links in the text area (box) and press the “Secure links” button. This will generate a results page where several outputs will be listed, such as generated protected links, direct links and remove links. Go to ‘Advanced Options’ on (home page) to set your settings before submitting.

  • How can I delete/remove protected link? You can delete protected link with unique removal id, that you get after protect url on site (result page). Also you can delete protected links from your account “Manage Links” section.

  • What is the difference between a direct and a protected link? A direct link is a simple forwarder to the original link you have inputted (using a HTTP redirection). Those direct links do not have any protection system. They are fully compatible with any download managers. A protected link will point to a security page where a CAPTCHA or a password form will get displayed and required to be completed in order to access direct/live links (original links) listing.

  • What are the benefits of registering an account? A personal account will allow you to manage the protected links you create on our site. You will be able to edit, duplicate and delete them. See your complete protected links history. You can see your submitted links with protected url or original filename.

  • Can i use your service without register? Yes, you can use our service without creating any account on site.

  • What are the benefits of registering an account? A personal account will allow you to manage the protected links you create on our site. You will be able to edit, duplicate and delete them. See your complete protected links history.

  • How can I register an account? All you need to do is simply click on the ‘Register’ button. You will be prompted by a dialog asking you for accept terms then provide your username and an e-mail address, then you will be able to get started.

  • I forgot my password or username. How do I recover them? Just click on the ‘Lost Password’ link at the login page. You will be prompted by a small dialog and all you need to do is enter correct email address and submit. Check our mail on inbox to recover your username or password.

  • How can I report improper links? If you are holder of an intellectual property right or you are an agent of such, and you feel that a Bitpannel.com violates this right, you may send us a DMCA report by using the ‘Contact Us’ button. We make sure to handle these reports the quickest possible. You also use contact us to report links pointing to dangerous materials (virus) – illegal pornography or anything used to cause harm to our users.

  • I still have questions, what should I do? If you still have questions regarding our service please don’t hesitate to contact us using our contact page.